ORDERS & SHIPPING

SHIPPING

We ship out orders within 4 to 5 working days, locally. Please note that we do our best to keep up with all orders as fast as we can. If you have not received your order within 2 weeks, we might have missed it! Please contact us at was@kwangsia.com 

FREE LOCAL SHIPPING

Free local shipping (SG)

*No minimum spend 

FREE INTERNATIONAL SHIPPING 

Free shipping (MY) for orders above SGD 50

Free shipping (JP,HK,TW,PH,ID) for orders above SGD 150

Free shipping (CN,TH) for orders above SGD 200

For other countries, please contact us on our socials below

PRODUCT RETURN/EXCHANGE

If for any reason you aren't satisfied with our products, simply return them to us for a replacement or refund within 14 days of receipt. Feel free to get in touch with us for further details.

Returned merchandise must be accompanied by the original order invoice. We do not accept any returns for merchandise that has been worn, washed, damaged or otherwise altered in any way. We also require that all returned merchandise be in its original packaging and tag in perfect condition.  

In the case of an exchange of goods, the mailing cost to return the goods will be borne by the buyer

REFUNDS

Your total purchase price is non-refundable. The total amount of refund is calculated as the purchase price minus the shipping fee. The refund will be sent in the form of store credit within 14 working days of approval.