You’ll have a quicker checkout process. But you’re welcome to checkout as a guest.
There's a chance you might not have received your order confirmation if you entered your email address incorrectly. It also might be in your junk mail. If not, let us know and we'll send you another order confirmation.
Please contact us if you received anything incorrect or defective as soon as possible (or within 7 days from the date you received your order). Make sure to provide your order number, photos of the item(s) and any other related information. We’ll try our best to have everything resolved as soon as possible.
Sometimes we send orders in separate shipments. Check your order status first to see if your items were shipped separately. If something is still missing, let us know as soon as possible.
We do not accept returns. All sales are final
Domestic estimated delivery time 3-4 working days. International estimated delivery time 6-10 working days.
Please note: estimated delivery times are determined by the number of business days (Monday to Friday, excluding holidays) from the day your order is placed. These are estimated delivery times only and are not guaranteed.
We ship worldwide, except to airport base and military camps.
If you are charged shipping fees for your order, please send us a copy of the invoice so we can settle the charges.
Yes, you will have to pay for duty/tax frees. Prices displayed on the website are exclusive of taxes and duties. The shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid). Any import taxes, customs duties, foreign taxes or other fees which may be imposed at the time of delivery are the sole responsibility of the receiving customer and amount will vary according to your local tax system.
Accepted payment currency SGD. Conversion fee for transactions made not in your country-based currency may apply. Please be aware that displayed foreign currency retail prices is determined by the site and is subjected to variation.